FAQ Solar Hotels & Resorts in Colombia | Official Website
FAQ Solar Hotels & Resorts
Frequent questions | Hotels in Colombia
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Due to the high demand for the Vallenato Festival, we recommend booking your stay at least 10 months in advance. Extremely high demand season.
Please be advised, we are not pet friendly.
Yes, it includes a buffet-style breakfast with a variety traditional dishes from Valledupar, fruits, cheeses, hams and bakery.
*The Tourist Card is a mandatory tax that all domestic and foreign visitors must pay to enter San Andrés Island. The fee for 2025 is 143,000 COP (Colombian Pesos).
*Children under 7 years old are exempt from this tax.
*This fee is NOT included in any of our hotel plans.
*Your airline will sell you the card at your airport of origin; you must fill it out and present it upon arrival at the San Andrés airport.We are a pet-friendly hotel! To book a stay with your pet, please send an email to hola@solarhoteles.com.
Yes, it includes a buffet-style breakfast with a variety of hot dishes, fruits, cheeses, cold cuts (hams), bakery items, and vegetables.
Yes, we offer vegetarian and vegan options at our buffet. Additionally, if you have any specific requirements, we can prepare special dishes upon request.
The only way to travel to San Andrés is by plane. If you are traveling from outside of Colombia, you can have a layover in a city within the country. There are direct flights available from Bogotá, Medellín, Cartagena, Cali, and Barranquilla.
Unfortunately, due to our kitchen’s layout, we are unable to guarantee a gluten-free environment or prevent cross-contamination. To ensure your safety, we do not offer specialized menus for guests with celiac disease.
Unfortunately, due to our kitchen’s layout, we are unable to guarantee a gluten-free environment or prevent cross-contamination. To ensure your safety, we do not offer specialized menus for guests with celiac disease.
Don't worry! We will store your luggage in the lobby; you just need to request it at the front desk.
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Please be advised, we are not pet friendly.
Yes, we offer vegetarian and vegan options at our buffet. Additionally, if you have any specific requirements, we can prepare special dishes upon request.
Yes, we offer transfer services at all our hotels, available for both daytime and nighttime arrivals. You just need to send your request via email or WhatsApp from Monday to Friday, between 8:30 a.m. and 5:00 p.m. (Colombia Time).
Unfortunately, due to our kitchen’s layout, we are unable to guarantee a gluten-free environment or prevent cross-contamination. To ensure your safety, we do not offer specialized menus for guests with celiac disease.

